Maintenance
A clean account doesn’t stay clean by itself.
New products, suppliers and dishes come in every month, and prices and formats change. We review your account across all your sites, fix what’s broken and tell you what we did.
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What we review each month
Only what’s new and what’s changed since the previous month:
New products and suppliers.
New items and the products they were matched to.
Formats and prices that jump.
Purchases without a store, before the stock count.
New dishes without a costing or a POS link.
Duplicate or unreceived delivery notes before month-end.
POS changes that break the sales feed.
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How it works
- 01
We compare your account with the previous month.
- 02
We fix what’s broken.
- 03
We ask you about anything uncertain.
- 04
We tell you what we did.
04
Your team carries on as usual.
They keep ordering, receiving and running stock counts as always. We don’t replace anyone: we stop errors building up before month-end.
05FAQ
Questions
tSpoonLab flags increases and decreases against the previous purchase, and the prices report lists what was bought at a worse price or without the agreed discount. Under maintenance we review those alerts monthly; under receiving, on every delivery note.
No. If the account has built-up errors, we start with an account clean-up.
Yes. With receiving, we match new items as we receive them.
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